Frequently asked questions

How much is the shipping?

We like to keep things simple and that means free shipping on all orders above 40 euros always. No surprises at checkout, no minimum spend. Just beautiful jewelry, delivered to your door at no extra cost.

Delivery time?

Estimated delivery times:

All orders are processed within 1–3 business days

  • Scandinavia: 3–5 business days
  • Rest of Europe: 4–8 business days
  • International: 7–14 business days

Duties & taxes?

No customs or duties on UK, EU, NO, and USA orders

Can I return?

Change of heart? That’s okay. You have 30 days to return your jewelry if it’s not exactly what you hoped for. No pressure, no hassle just easy and honest returns.

Warranty?

We offer a 2 year warranty and promise to replace your item if it tarnishes, fades, or accidentally breaks. Just email us a photo of the item along with your order number to support@nordicreverie.com No need to explain, we'll process a replacement or store credit for you.

Additionally, we can't replace items lost, stolen, intentionally damaged, or damaged by someone else. Our fair use policy ensures fairness for all customers.

Contact?

We believe good service should never sleep. Whether you have a question, a concern, or just need help choosing the right piece we’re here for you, always. Day or night, weekday or weekend, expect a quick and thoughtful reply.